Intercultural Business Communication and VUCA

Intercultural Business Communication and VUCA is a University of Cambridge short course that enables learners to: • Assess the impact of VUCA on today’s workplace • Define culture and critique several cultural models • Explain the effect of cultural differences on interactions • Identify individual and cultural preferences for working practices and demonstrate the use of empathy when evaluating others • Define the culture adaptation process and develop a strategy to foster effective interactions at work • Assess the opportunities and challenges of using English as an international working language and develop strategies to use it in an effective and inclusive way • Apply inclusive teamwork and/or leadership skills to successfully complete tasks in a multicultural workplace • Evaluate and apply experience and knowledge to create a personal development action plan.